Shipping policy

 

SHIPPING AND PROCESSING TIME

Our order processing time may vary from 3-5 business days once the order is received.

We are not responsible for order shipments due to incorrect addresses or insufficient information entered by the customer. Please make sure the mailing address is correct before confirming the order.

The customer must pay for the re-shipment of any returns.

Items purchased online from us ship within the continental US, Alaska, Hawaii, and Puerto Rico.

SHIPPING COST

The cost for shipping is calculated and displayed on the Checkout page before you complete your order.

PUERTO RICO AND USA

The average transit time is 3-5 days.

PERSONALIZED SHIPMENT

If you want another type of shipment (Priority Express) please contact us: info@panevobrand.com.

INTERNATIONAL SHIPPING

We welcome international orders. However, these orders require additional handling to ensure quick and accurate processing. You should be aware of a few things first. Our system doesn’t always charge the correct amount at checkout for international shipping. If that’s the case, our customer service team will e-mail you if there’s an extra cost. Also, generally countries require that you pay duties and taxes before your order is received. Those fees vary by country. That extra expense is not included in your subtotal or shipping charge.

Panevo Brand LLC IS NOT RESPONSIBLE, NOR CAN OFFER ANY SPECIFIC ADVICE REGARDING CUSTOM DUTIES AND TAXES. FOR SPECIFIC INFORMATION, PLEASE CONSULT WITH YOUR LOCAL GOVERNMENT IMPORT OFFICE.